MM Tickets will be closed on Thursday 26 and Friday 27 May, but flexible season tickets and tickets can still be purchased via this website. From Saturday 28 May onwards our collaborators will be at your disposal again.

Close

The federal opera house in the capital of Europe

LA MONNAIE DE MUNT

Visiting La Monnaie

In order for everyone to enjoy our performances safely and healthily, we ask you to respect a number of measures during your visit to La Monnaie.

Although the epidemiological situation has improved considerably, we are seeing an upsurge of infections among our artistic teams and our Orchestra, which is putting our performances at risk. We therefore strongly recommend that you wear a mask during your visit and stay at home if you have any symptoms of illness.

As a federal cultural institution, La Monnaie has its own security protocol, which always takes into account the latest regulations issued by the federal government and the local authorities: the Brussels-Capital Region and the City of Brussels.

Below are answers to the most frequently asked questions about La Monnaie’s coronavirus measures. If you don’t find the answer to your question here, please do not hesitate to contact MM Tickets (tickets@lamonnaie.be). The situation is still evolving. Please check this page for any updates before setting off for your performance.

I. QUESTIONS ABOUT YOUR VISIT TO LA MONNAIE?

Do I have to wear a face mask when I visit La Monnaie?
Out of respect for the work of our artists and our teams, which we wish to protect as much as we can in this still fragile situation, wearing a mouth mask is strongly recommended, and in case of Gianni Schicchi from the stage even obligated.

Is it possible to disinfect my hands?
Hydro-alcoholic gel is provided at the entrance and at various points throughout the building.

What happens if I arrive late?
As always, latecomers will not be allowed into the auditorium before the start of the next intermission.

Is there a cloakroom?
It is possible to use the cloakroom again.

Has La Monnaie put in place extra hygiene measures? 
La Monnaie has developed an intensive cleaning plan and implements the strictest hygiene practices.

How is the building ventilated? 
The building is ventilated both mechanically and naturally. Non-automatic doors (with the exception of fire doors) will be open. The ventilation system recently underwent a meticulous inspection.

Can I use the lift?
Use of the lift is no longer only reserved for persons with reduced mobility and persons over 65 years of age.

Can I have a drink before or after the performance or during the interval?  
All bars in the theatre are open again.

Will La Monnaie validate my parking ticket (Munt/Ecuyer)?
Parking tickets and P-cards can be validated at La Monnaie again, but we recommend you to use the simple online reservation procedure for the Munt and Schildknaap car parks.

Are there any introductory talks?
The introductory talks before our perfomances can take place without any restrictions.

Can I buy a programme book? 
Programme books will be sold at a desk near the cloakroom. They can be paid with bank or credit card only.

Can I still reach La Monnaie by public transport? 
Both SNCB and STIB are operating on their regular schedules. Be sure to check the latest information from the public transport companies on their respective websites.

What security measures are in place in Brussels?
The latest information can be found on the Region’s website.

II. QUESTIONS ABOUT YOUR TICKET(S)

Can I buy tickets in person ?
We strongly recommend purchasing your tickets online. You can also make reservations by phone (02 229 12 11), via e-mail (tickets@lamonnaie.be) or directly at MM Tickets, open one hour before each performance.

Are the La Monnaie discount rates still applicable?
We will use the usual ticket prices and discount rates.

Will my ticket be refunded in the event of cancellation? 
Tickets for any performances cancelled because of the coronavirus will, of course, be refunded. Ticket holders will be contacted by email about their refund.

I exchanged my tickets for a gift voucher. How can I use it and how long is it valid? 
To use a gift voucher, enter the code printed on the voucher when booking your tickets on our website. A gift voucher is valid for two years from the date of issue.

What is the difference between a gift voucher and a customer balance?
The customer balance is personal credit, linked to your customer account. You can always check the term of validity of this credit after logging in to your personal account on our website. With a gift voucher, you will receive a voucher code, which can also be used by others for La Monnaie purchases. A gift voucher is valid for two years from the date of issue.

Share this page